Riverhouse Lodge

Great resort with plenty of amenities! The rooms are clean, and the pool is a perfect place to relax. The on-site restaurant is a bit pricey, but there are several other dining options within walking distance. Overall, a wonderful stay! ⭐⭐⭐⭐⭐

Amazing service! I have received a complimentary upgrade becoming a member paired with complimentary drink. Their restaurant has a great value of happy hours menu. Beautiful view to the river. Spacious cleaned rooms with cozy fire pit on the balcony on the first floor.

Super pretty!!! Pools were big and fun things to do near the indoor and outdoor pools. Rooms were very clean and good temperatures. I recommend lowest floor for the fire pit. A couple of scary bugs, but what can I say? It is nature! People seemed nice and no people being loud during night hours. Very nice place!!

Beauty, comfort, fantastic amenities! We were upgraded to their new double suite- Riverside, fire pit patio. My kids said it was the coolest hotel they have ever stayed in and I agreed. The restaurant/bar/ am coffee shop were perfect. Amazing food and service all around. To the front desk agent who literally turned our entire trip into a core memory, we will forever be grateful to you and your generosity. First time in Bend, and you turned us into life-ers at your resort! Thank you for the amazing hospitality ❤️

The hotel itself has many convenient amenities including a great restaurant and pool, but the two rooms we stayed in (lower part of the hotel) were awful. We had one river-facing room with a deck and fire pit and another ADA accessible room. Both rooms were decorated nicely and looked clean, but were incredibly musty and smelled so bad (as if someone had smoked in them recently even though they are non-smoking rooms) that we bought plug-in air fresheners at the store and used them for the 2 nights we were there. The river-facing room also had bed bugs, which we unfortunately discovered too late, after they bit us multiple times. Bed bug bites are linear and easy to distinguish. We should have known something was up when we got into bed the first night and felt itchy. We did not check for bed bugs like we should have done but if we had, we absolutely would have asked for a refund and found other accommodations. Clean beds should be the bare minimum at any hotel charging this much per night. This hotel desperately needs to fumigate, replace the musty old carpets, and the beds and linens as needed. I am so disappointed. This was a lovely father-daughter family trip that was overshadowed by the awful stench of the rooms and lingering bed beg bites that we are still healing from a week later! An important note about the ADA room: the built-in shower chairs are NOT very accessible or safe for those with limited mobility and/or those who are partially paralyzed. The way the shower chairs are installed requires the wheelchair user to angle their wheelchair towards the bath tub and transfer onto the chair, but the angle of the built in shower chairs and the proximity of it from the person’s wheelchair makes this **nearly impossible and incredibly dangerous** for transferring. We suggest working with a disability advocate to learn more about how wheelchair users actually use the ADA features so they can become truly accessible. We ended up having to purchase a shower chair for our dad at the local home depot and use that instead of the built-in one at the hotel.